Privacy Policy

1. Introduction & Data Controller

DPS Alliance ("we", "us", or "our") is the data controller responsible for personal information collected through our website, registration forms, and program delivery platforms. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data.

By using our website or registering for any of our programs, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our website or submit your personal data.

Contact: info@dpsummary.com

2. Data We Collect

We collect the following categories of personal data:

2.1 Registration Data

• Full name
• Email address
• Phone number (optional)
• Company name and job role (optional)
• Participation type (individual / company representative)
• Any notes or questions submitted via the registration form

2.2 Payment Data

• Payment status (confirmed, pending, failed)
• PayPal Order ID and transaction reference
• Program and amount paid

We do not store credit card numbers, bank account details, or any payment instrument data. All payment processing is handled directly by PayPal.

2.3 Program Attendance Data

• Session attendance records (demo classes and main sessions)
• Assignment submissions and assessment results
• Certification status

2.4 Technical & Usage Data

• IP address and browser type (anonymized where possible)
• Pages visited and navigation patterns on our website
• Device type and operating system
• Referring website or source

2.5 Communication Data

• Emails and messages you send to us
• Support requests and their resolutions

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfill your registration and deliver program services.
• Legitimate interests: Improving our services, fraud prevention, and maintaining program security.
• Legal obligation: Retaining financial records as required by applicable law.
• Consent: For marketing communications. You may withdraw consent at any time.

4. How We Use Your Data

• To process your registration and confirm enrollment.
• To coordinate payment via PayPal and maintain financial records.
• To communicate program schedules, session links, material access, and assessment results.
• To track demo class and session attendance for trial period and cancellation policy purposes (see our Terms & Conditions).
• To issue certificates of completion to eligible participants.
• To respond to support inquiries and resolve disputes.
• To analyze website usage and improve the user experience (using anonymized analytics data).
• To send marketing and promotional communications, where you have provided consent.
• To comply with legal obligations, including tax and accounting requirements.

5. Data Sharing & Third Parties

We do not sell your personal data. We share data only in the following circumstances:

5.1 Service Providers

• PayPal: Payment processing. Subject to PayPal's Privacy Policy.
• Google Firebase (Firestore): Secure cloud database for storing registration and attendance data. Subject to Google's Cloud Data Processing Terms.
• Google Analytics: Anonymous website analytics. Data is aggregated and does not identify individual users.
• Email service providers: Used to send transactional and marketing emails. These providers process your email address on our behalf under data processing agreements.

5.2 Legal Requirements

We may disclose your data if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of DPS Alliance, its participants, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of DPS Alliance's assets, your personal data may be transferred to the acquiring entity. You will be notified of such a transfer.

6. Data Storage & Security

Your data is stored in Google Firebase (Firestore), hosted on Google Cloud infrastructure with industry-standard encryption at rest and in transit. Access to your data is restricted to authorized DPS Alliance personnel on a need-to-know basis.

While we implement appropriate technical and organizational measures to protect your data, no system is entirely immune to unauthorized access. We will notify you promptly if a data breach occurs that is likely to affect your rights or freedoms.

7. Data Retention

• Registration and payment records: Retained for a minimum of 5 years for legal and accounting purposes.
• Attendance and assessment records: Retained for the duration of the program plus 3 years.
• Marketing consent records: Retained until you withdraw consent or request deletion.
• Website analytics data: Retained in aggregated, anonymized form indefinitely; individual session data retained for up to 26 months.

Upon expiry of the applicable retention period, data is securely deleted or anonymized.

8. Cookies & Tracking Technologies

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website (Google Analytics). These are only set with your consent.
• Preference cookies: Remember your language and display preferences.

You can manage cookie preferences via the consent banner displayed on your first visit, or through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data, subject to legal retention obligations.
• Right to restriction: Request that we restrict processing of your data in certain circumstances.
• Right to portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at info@dpsummary.com. We will respond within 30 days.

10. Children's Privacy

Our programs and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a person under 18, please contact us immediately and we will delete it.

11. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States (Google Firebase, PayPal). These transfers are made under appropriate safeguards including standard contractual clauses and data processing agreements that comply with applicable privacy regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to registered participants via email. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after a revision constitutes acceptance.

13. Contact & Complaints

For any privacy-related questions or to exercise your rights, please contact us at info@dpsummary.com.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence.